Refund policy

Exchanges/Refunds

In-Store Purchases

Measure twice, buy once!  All kidding aside, due to the nature of the store being vintage, one-off pieces, all in-store sales are final. If you've got questions about measurements, if this wood will match that wood,  etc -we're happy to help you as best we can. You can always contact us for any questions at info@juniperandoak.ca.

Online Purchases

We want you to be happy with our products and know that shopping online can be challenging to know if the size will be just right. So we a proud to offer for our online customers a Happiness Policy. If you aren't happy with the item(s) you received, then ship them back to us within 7 days and get an online store credit to use in the future.